Our contact details 

Name: S C Andrews & Son

Address: Court Farm, Sutton St Nicholas, Hereford, HR1 3AT

Phone Number: 01432 880224

E-mail: hello@courtfarmfeeds.co.uk

 

The type of personal information we collect 

We currently collect and process the following information:

• Any information you enter on our website or provide us in any way. 

• In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information. 

• We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

• Personal identifiers, contacts and characteristics (for example, name and contact details)

 

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• contact information for sending emails

• user stats for tracking website performance

We also receive personal information indirectly, from the following sources in the following scenarios:

• Wix.com

We use the information that you have given us in order to 

• Respond to your enquiries and design our service and website

• create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our may use to provide and improve our website and performance; 

• To comply with any applicable laws and regulations.

 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@courtfarmfeeds.co.uk 

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

 

 

How we store your personal information 

Your information is securely stored. 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

We keep emails and contact information you provide for upto three years. We will then dispose your information by deleting all copies and versions on local computers and any cloud sites.

 

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@courtfarmfeeds.co.uk if you wish to make a request.

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@courtfarmfeeds.co.uk or in writing to S C Andrews & Son, Court Farm, Sutton St Nicholas, Hereford HR1 3AT.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk